Online Ordering

An easy way to order.

You can access your online ordering portal 24/7, 365 days a year.

Full details of how to access are provided in your Welcome Email.

An easy way to order

Open your welcome email and click the link 'online ordering registration'
Create and enter your new password for your online account. You should now be logged in to the system
For future log ins use your email address (User ID) and the password that you just created

Can’t find your welcome email or forgotten your password? No problem, just follow these simple steps.

Visit energas.co.uk and click the 'log-in' button at the top of the page
On the online ordering portal, click the forgotten password link
Enter your email address (the one you used to sign up for the service, this is your USER ID
You should receive an email, click the password rest link in the email and set your new password
Login on to your account with your USER ID (email address & password)

Create an order, anytime, anywhere

Click 'Create order'
Select the products you want and the quantities
Select the delivery point and enter any other details. Use the special instructions to tell us anything that will help us deliver to the right place
Check the details are correct and click submit
An order acknowledgement will be sent by email

Troubleshooting

I can’t find my Welcome Email?
1) Check your Inbox: you can try searching for “Energas” or “Portal”.
2) Try your Spam folder.

I forgot my password?
Go to www.energas.co.uk and click on log in button and then “Forgotten password”. Enter your registered email address (the one you use to access the portal) and we’ll send you a password reset email.

I’ve read the guide but am having problems getting set up?
Please contact us; our Customer Services team can support you through the
set up process.

I placed an order online, how can I be sure it went through?
Check your Inbox: there should be an order confirmation. If you don’t receive an order confirmation, please contact us to check whether your order went through.

Not all my gas products are listed on the Portal?
Please contact us so we can correct it.

First Name

Surname

Job Title

Your Request

Account Number

Phone number

Company Name

Post Code

Online Ordering

An easy way to order

Open your welcome email and click the link 'online ordering registration'

Create and enter your new password for your online account. You should now be logged in to the system

For future log ins use your email address (User ID) and the password that you just created

Can’t find your welcome email or forgotten your password? No problem, just follow these simple steps.

Visit energas.co.uk and click the 'log-in' button at the top of the page

On the online ordering portal, click the forgotten password link

Enter your email address (the one you used to sign up for the service, this is your USER ID

You should receive an email, click the password rest link in the email and set your new password

Login on to your account with your USER ID (email address & password)

Create an order, anytime, anywhere

Click 'Create order'

Select the products you want and the quantities

Select the delivery point and enter any other details. Use the special instructions to tell us anything that will help us deliver to the right place

Check the details are correct and click submit

An order acknowledgement will be sent by email

Troubleshooting

Do you have any questions about online ordering with us?